Privacy Policy

What Information Do We Collect?

When you visit our website or make a purchase, we may collect the details you provide.

 The categories of information we may gather include:
---Personal Identifiers: Such as your name, email, mailing address, phone number, and government-issued documents (including Social Security number, driver’s license, state ID, passport, or military ID), as well as online identifiers.
---Internet Usage Data: Information about your browsing behavior on our site
---Commercial Data: Such as your purchase history.
---Financial Information: For example, credit card or debit card numbers.
---Location Details: Both general location and precise geolocation.

How We Safeguard Your Information

Protecting your personal data is a top priority for TrueHempStore. We implement multiple layers of security to prevent unauthorized access or misuse. All information is stored in protected systems, accessible only to a small number of authorized staff who are contractually obligated to maintain confidentiality.

When you place an order or log in to your account, we use secure servers to provide additional protection. Sensitive data such as payment details is encrypted through SSL (Secure Socket Layer) technology during transmission. Once received, it is encrypted again and stored in our databases, accessible solely by authorized personnel.

In addition, we continually review and update our security protocols to counter evolving threats, ensuring your data remains secure.

Cookie Policy

To improve your browsing experience, TrueHempStore uses cookies. These help with functions such as remembering login details and keeping items in your shopping cart. We may also use third-party cookies for analytics and advertising purposes. You may manage or disable cookies in your browser settings.

Information from External Sources

We may also collect data about you from outside sources, such as other consumers (e.g., referrals). Information may include:

---Referrals from other users
---Identifiers: Such as email addresses and phone numbers

Why We Process Your Data

TrueHempStore processes personal data for a variety of business and operational purposes, including:
---Data analysis and reporting
---Conducting customer surveys
---Creating customer profiles
---Personalized advertising and marketing
---Order fulfillment and payment processing
---Improving our products and services
---Operating our website or mobile applications
---Business operations and internal management
---Managing events and guest lists
---Legal compliance and regulatory obligations
---Fraud prevention
---Customer service and support
---Promotional communications
---Data storage and administration
---Tracking purchases and customer activities

Managing, Updating, or Deleting Your Information

You can manage your email preferences by updating your settings in the “My Account” section. Please note that due to email scheduling, you may still receive messages that are already in production.

Within “My Account”, you may also update or remove shipping details, billing information, and payment methods. However, certain records may be retained for transaction and servicing purposes.

Alternatively, you can contact us directly to request the deletion of all personal information associated with your online account.

Terms and Conditions

Please review our Terms and Conditions page, which outlines the rules of use, disclaimers, and limitations of liability regarding the use of our website.

Your Consent

By using the TrueHempStore website, you acknowledge and agree to the terms outlined in this Privacy Policy.